The Mediator's Handbook
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The Mediator's Handbook presents a time-tested, step-by-step model for helping people work through conflict from first contact through reaching a lasting resolution. The Toolbox section details the skills mediators need to understand conflict, facilitate the process, and help participants make decisions.
Autor: | Beer, Jennifer E.; Packard, Caroline; Stief, Eileen |
Nakladatel: | New Society Publishers |
ISBN: | 9780865717220 |
Rok vydání: | 2012 |
Jazyk : | Angličtina |
Vazba: | Paperback |
Počet stran: | 208 |
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