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| Autor: | Backer, Yvette; itSMF - The IT Service Management Forum; Pols, Remko van der |
| Nakladatel: | Van Haren Publishing |
| ISBN: | 9789087530419 |
| Rok vydání: | 2007 |
| Jazyk : | Angličtina |
| Vazba: | Paperback |
| Počet stran: | 116 |
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