Problem Management
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Problem management is the IT service management process that tends to return more benefits more quickly than any of the others. This book offers real-world guidance on all aspects of implementing and running an effective problem management function. It gives IT practitioners, consultants and managers the tools to add real value to their businesses.
| Autor: | Hall, Michael |
| Nakladatel: | BCS Learning & Development Limited |
| ISBN: | 9781780172415 |
| Rok vydání: | 2014 |
| Jazyk : | Angličtina |
| Vazba: | Paperback |
| Počet stran: | 190 |
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