Perfect Phrases for Dealing with Difficult People: Hundreds of Ready-to-Use Phrases for Handling Conflict, Confrontation
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Part of the Perfect Phrases series, this work provides the tools for precise, effective communication in various situations. Whether it's hiring employees or creating teams, it gives you the phrases you need to get things done.
Autor: | Benjamin Susan F. |
Nakladatel: | McGraw-Hill Education - Europe |
ISBN: | 9780071493048 |
Rok vydání: | 2007 |
Jazyk : | Angličtina |
Vazba: | Paperback |
Počet stran: | 240 |
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