The Zappos Experience: 5 Principles to Inspire, Engage, and WOW
20
%
490 Kč 615 Kč
Sleva až 70% u třetiny knih
Given unprecedented access to one of the most successful online retailers in the world, the bestselling author of The Starbucks Experience unveils the customer-experience strategies that have made Zappos the model of leadership success
Autor: | Michelli, Joseph A. |
Nakladatel: | McGraw-Hill Education - Europe |
ISBN: | 9780071749589 |
Rok vydání: | 2011 |
Jazyk : | Angličtina |
Vazba: | Hardback |
Počet stran: | 256 |
Mohlo by se vám také líbit..
-
Driven to Delight: Delivering World-...
Michelli, Joseph A.
-
The New Gold Standard: 5 Leadership P...
Michelli, Joseph A.
-
The Starbucks Experience: 5 Principle...
Michelli, Joseph A.
-
Leading the Starbucks Way: 5 Princip...
Michelli, Joseph A.
-
The Millionaire Real Estate Investor
Gary Keller
-
Lead Generation for the Complex Sale...
Carroll, Brian
-
eMarketing Strategies for the Comple...
Albee, Ardath
-
Pitch Anything: An Innovative Method...
OREN KLAFF
-
A Technique for Producing Ideas
Young Barbara, Lowe James S., Stevens Alan, Heath John W.
-
The Whole Brain Business Book, Second...
Herrmann, Ned
-
The Brand Called You: Make Your Busin...
Montoya, Peter; Vandehey, Tim
-
Making Work Work for the Highly Sens...
Jaeger, Barrie S.
-
Stabilizing an Unstable Economy
Minsky, Hyman P.
-
Loyalty 3.0: How to Revolutionize Cu...
Paharia Rajat
-
Kaizen in Logistics and Supply Chains
Coimbra, Euclides
-
The Big Book of Team Coaching Games: ...
Scannell Mary