Call Centers For Dummies
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Tips on making your call center a genuine profit center In North America, call centers are a $13 billion business, employing 4 million people.
| Autor: | Bergevin, Réal |
| Nakladatel: | John Wiley And Sons Ltd |
| ISBN: | 9780470677438 |
| Rok vydání: | 2010 |
| Jazyk : | Angličtina |
| Vazba: | Paperback |
| Počet stran: | 408 |
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