The Essential Deming: Leadership Principles from the Father of Quality
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Offers articles, papers, lectures, and notes touching on a wide range of topics, but which focus on the author's overriding message: quality and operations are all about systems, not individual performance; the system has to be designed so that the worker can perform well.
Autor: | Deming, W. Edwards |
Nakladatel: | McGraw-Hill Education - Europe |
ISBN: | 9780071790222 |
Rok vydání: | 2012 |
Jazyk : | Angličtina |
Vazba: | Hardback |
Počet stran: | 336 |
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