How to Make Things Happen
1072 Kč
Sleva až 70% u třetiny knih
And the heart of efficiency in delivering services is people and their knowledge.As industrialization drives ever more standardized offerings and ever little human contact it is in those rare moments of human interaction where the greatest opportunity to add or destroy value lies.
| Autor: | Munoz-Seca, Beatriz |
| Nakladatel: | Springer International Publishing AG |
| ISBN: | 9783319547855 |
| Rok vydání: | 2017 |
| Jazyk : | Angličtina |
| Vazba: | Hardback |
| Počet stran: | 367 |
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