Customer Service Skills for Success
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| Autor: | Stokey, Nancy L.; Lucas, Robert E.; Prescott, Edward C. |
| Nakladatel: | McGraw-Hill Education - Europe |
| ISBN: | 9781259252945 |
| Rok vydání: | 2014 |
| Jazyk : | Angličtina |
| Vazba: | Paperback |
| Počet stran: | 448 |
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