Delivering ITSM for Business Maturity
1397 Kč
Sleva až 70% u třetiny knih
IT Service Management (ITSM) is an imperative part of achieving business maturity, but has long been thought of only in technical terms, and not as part of a larger whole. In this exciting new take on ITSM, leading expert Beverly Weed-Schertzer positions ITSM at the heart of company strategy to build a layered operating model.
Autor: | Weed-Schertzer, Beverly |
Nakladatel: | Emerald Publishing Limited |
ISBN: | 9781789732542 |
Rok vydání: | 2019 |
Jazyk : | Angličtina |
Vazba: | Paperback / softback |
Počet stran: | 200 |
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