The Call Centre Training Handbook
1708 Kč
Sleva až 70% u třetiny knih
The Call Centre Training Handbook provides line managers, trainers and coaches with practical training and measurement techniques for improving call centre and contact centre performance around the world.
Autor: | John Wilson |
Nakladatel: | Kogan Page Ltd |
ISBN: | 9780749450885 |
Rok vydání: | CZE |
Jazyk : | Čeština |
Vazba: | CZE |
Počet stran: | CZE |
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