Communication Skills for Working with Children and Young People
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This practical guide identifies the child and their relationship with the adult as the basis upon which real communication can be made. Topics covered include non-verbal communication, attentive listening, empathy, the part played by questions, working constructively with conflict and criticism, and communicating in groups.
| Autor: | Petrie Pat |
| Nakladatel: | Jessica Kingsley Publishers |
| ISBN: | 9781849051378 |
| Rok vydání: | 2011 |
| Jazyk : | Angličtina |
| Vazba: | Paperback |
| Počet stran: | 176 |
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