SERVICE AUTOMATION FOUNDATION COURSEWARE
2000 Kč
Odesíláme do 1 až 2 týdnů
Sleva až 70% u třetiny knih
The Courseware package consist out of two publications, Service Automation Foundation Courseware ISBN 978 94 018 0206 2 and Service Automation Framework ISBN 978 94 018 0062 4 .Service Automation is the concept of achieving customer loyalty by the use of automated technologies and builds upon a large demographic and sociological trend. We are the self-service generation, who are able to make our own decisions. The self-service generation is nowadays used to search, evaluate and purchase products online for a number of years now.This 2 day course will give you deep insight into the concept of Service
Autor: | Jan Willem Honig |
Nakladatel: | Van Haren Publishing |
ISBN: | 9789401802062 |
Rok vydání: | 2018 |
Jazyk : | Angličtina |
Vazba: | Paperback |
Počet stran: | 147 |
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