ITIL INTERMEDIATE SERVICE DESIGN COURSEW
3417 Kč
Odesíláme do 1 až 2 týdnů
Sleva až 70% u třetiny knih
ITIL Intermediate Service Design 3 daysThis course leads to the ITIL Certificate Service Design. This is a free-standing qualification, but is also part of the ITIL Intermediate Lifecycle stream, and one of the modules that leads to the ITIL Expert Certificate in IT Service Management.The course covers the management and control of the activities and techniques within the Service Design stage, but not the detail of each of the supporting processes.Youll learn Detailed understanding of processes, functions and activities related to Service Design within the Service Lifecycle.Introduction to service designService design
Autor: | Rastock, Pelle |
Nakladatel: | Van Haren Publishing |
ISBN: | 9789401801522 |
Rok vydání: | 2017 |
Jazyk : | Angličtina |
Vazba: | Paperback |
Počet stran: | 424 |
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